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frequently asked questions

Who is Rx Plus?

Rx Plus is a Canadian company that works in parallel with wholesale pharmaceutical distributors who are licensed to export medicinal products for human use in accordance with the approved status for an authorized geographic region. Rx Plus optimizes pharmaceutical procurement solutions and passes savings/discounts on selected brand-name and generic medications to patients. Rx Plus only procures drugs that have received FDA approval to assure that patients receive the right drug for that specific geographic region. Rx Plus is different than other so-called brokerage companies in how it implements the highest rigorous standards in adding drugs to its in-house inventory to assure safety and effectiveness.

Why are Generic Drugs Cheaper from Rx Plus?

Generic drugs are manufactured with the intent of creating a medication that resembles an existing approved brand name drug in terms of dosage form, safety, strength, route of administration and performance characteristics. The requirements for a generic drug manufacturer to seek approval by a regulatory authority by submitting a new drug application is considerably cheaper and less time-consuming than their branded counterparts.

Generic drugs are also considerably cheaper from other countries outside the United States because of strict government interventions and oversight from other countries to curb drug costs. Rx Plus only sources drugs from pharmaceutical wholesalers that benefit from heavily regulated pricing reforms imposed on drug manufacturers. In turn, Rx Plus provides generic and brand-name drugs at considerable costs savings directly to patients.

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Are Generic Drugs Equivalent to their Brand-Name Counterparts?

To the average customer, a generic drug is simply a copycat of the brand-name drug, basically it is the same drug at a cheaper price. While generics are required to have the same active ingredient(s), they are not made with the same exact specifications of their brand-name counterpart. Both the FDA and Health Canada require generics to be bioequivalent as the brand-name drug; however, they are not required to submit clinical testing for safety and efficacy like their brand manufacturers must undergo. The one major difference is that the FDA allows a generic drug to be as much as 80 percent below to 125 percent above the brand-name drug’s range in terms of bioavailability ~ absorption. Lastly, generic manufacturers are hampered in their ability to fully disclose listed side effects that may differ from their brand-name equivalents due to current rules preventing them from making any updates on their warning labels.

What is Different Between Rx Plus and Other “Internet” Drug Brokerages/Pharmacies?

Rx Plus will only source drugs from manufacturers that are registered with Health Canada and/or the FDA. Furthermore, previous history such as FDA warning letters, product recall history and active/inactive material procurement are taken into consideration. The majority of all generics selected by Rx Plus are shipped from the United Kingdom, Australia and New Zealand.

Rx Plus will not source generic drugs from manufacturers that have been cited by the FDA for violations pertaining to data integrity, falsification of records, sanitary conditions and failures to comply with Current Good Manufacturing Practices.

Rx Plus prides itself on being the only North American overseas distributor doing extensive due diligence in screening each and every drug manufacturer. As part of our commitment to transparency, we can provide customers with Health Canada and/or FDA registered manufacturing sites for each generic and brand name drug that is sold.

The bottom line, we are leading the way when it comes to patient safety and transparency.

How Long Will It Take to Receive My Order?

Generic drug orders shipped by Rx Plus originate from overseas and there is only a single shipping option available on checkout with specified delivery date. You can expect but we cannot guarantee that you will receive your order at an eligible address between 10 days to 21 days. In all cases, a tracking number will be provided but a delivery date will only become available after the order is in transit and passes through customs. Delivery dates do not apply when because of an unforeseen circumstance outside of our control, such as a strike, natural disaster, or severe winter storm.Generic drug orders shipped by Rx Plus originate from overseas and there is only a single shipping option available on checkout with specified delivery date. You can expect but we cannot guarantee that you will receive your order at an eligible address between 10 days to 21 days. In all cases, a tracking number will be provided but a delivery date will only become available after the order is in transit and passes through customs. Delivery dates do not apply when because of an unforeseen circumstance outside of our control, such as a strike, natural disaster, or severe winter storm.