There were multiple attempts to pay for your order. You may see this as a pending charge or authorization hold on your billing statement, but as the transaction was not completed it will not be charged to your card. The bank often sets aside the funds in anticipation of a successful charge. However, as the transaction was declined no funds have been transferred to UBACARE.
For Debit Card Purchases: With most customers, if they paid with a credit card they’ll see this appear as a pre-authorization charge or pending transaction. If you have paid with a debit card, it looks identical to a regular transaction.
This will clear within 3-8 business days, the time varies as per your bank’s policy. The transactions will be voided by your bank and the funds will be released back to you.
We currently offer prices in USD only. currency only. If the local/credit card currency is different than the one used at the time of checkout then your bank will convert the amount using the current exchange rate. Any international bank fees are not imposed by UBACARE.
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we respect and value every customer.
Because your trust is important to us, we want you
to be completely happy with every purchase.